Question 1

Which industry is Harftek suitable for?

Accepted Answer

It is primarily for businesses producing advertising, signage, and visual communication products. It is ideal for workshops producing channel letters, illuminated signs, storefronts, and wayfinding elements that want to reduce traditional metal craftsmanship and increase product variety. Signage manufacturers targeting industrial 3D production for rapid and repeatable output are the direct target audience.

Question 2

What exactly does Harftek change?

Accepted Answer

It is an industrial 3D production system that largely eliminates heavy labor steps like bending, welding, and painting in channel letter production, moving from design to production on a single line. It helps reduce operational burden while providing wider letter and panel solutions.

Question 3

Which software is used for the design phase?

Accepted Answer

Designs are prepared in CorelDRAW; the ZCAM layer converts 2D vector data into 3D letter models that the machine can process. ZCAM is compatible with CorelDRAW X4, X7, and X8 versions. Checking your current version before installation is recommended.

Question 4

How many different letter types or solutions are offered?

Accepted Answer

You can produce up to 16 different letter and panel types through a single system. A wide range is supported, from classic channel letters to panels, textures, and special techniques; details are summarized on the Letter Types page.

Question 5

Which file formats are supported?

Accepted Answer

On the production side, data flow is compatible with common formats like STL, OBJ, SVG, and DXF. Vector-based formats like DXF are frequently used in the design-transfer line. See the Technical Specs page for details.

Question 6

What is the warranty period?

Accepted Answer

The Harftek system is covered by a 1-year full warranty.

Question 7

How is installation and after-sales support provided?

Accepted Answer

Installation, training, technical support, spare parts, and filament supply are managed from a single point by Pasifik Global. We ensure that when investing in a production system, all processes are gathered under one reliable supplier.

Frequently Asked QuestionsWhat You Wonder

01Which industry is Harftek suitable for?

02What exactly does Harftek change?

03Which software is used for the design phase?

04How many different letter types or solutions are offered?

05Which file formats are supported?

06What is the warranty period?

07How is installation and after-sales support provided?